WebDav demo project issues

Support
#1

Hello

I am trying WebDav addon and I encountered the following problems:

  1. When i click to open an Office document inside the screen “contract (type = WebdavDocument, versioning = enabled”, my browser prompts for credentials.

  2. If I enter username and password (admin / admin) Word starts but shows a gray background and a spinning circle. The document does not open.

If I use FileDescriptor everything works ok, but I can’t change it (obviously)

Thank you

#3

Hi, @michele

We have checked the demo-project and could not reproduce the problem.
Could you please provide us with this information:

  1. Are you running the latest demo-project version?
  2. Are you working on Windows machine?
  3. Which Office version do you use?
  4. Have you configured HTTPS for tomcat?
  5. Could you please check the server logs for some error messages after the problem appeared?
  6. Have you configured Digest authentication or you use the default basic authentication?

Regards,
Gleb

#5

Thanks Gleb
The problem was the configuration of tomcat in https.
Now it works regularly.

However, the problem of Office authentication remains. How can it be avoided?

#7

@michele, what is the problem with Office authentication? Could you please describe it in more detail?
In case you are concerned about the login prompt in MS Office, it is necessary because authentication is required before getting access to the document. However, there are some ways to overcome it, which are discussed in the related topic.

Regards,
Gleb