Trial request not working from Studio

Have downloaded 7 studio, and installed first as a free version. Then I’ve tried to upgrade to the trial from Studio using CUBA -> Subscription Information > Request trial subscription. Nothing happened when selecting this.

What is expected to happen after clicking on the Request trial menu item?


Hi Richard,

The process involves online communication with our server (currently located in Germany), so it could fail in case of some network problem - proxy or something.

Let me contact you privately to discuss the issue - we will be happy to provide you trial subscriptions “manually”. Also, would be great to find out the cause by looking to the logs on both sides.