to provide the best support possible to our client, it’s possible (as admin") to connect in the behalf of a user without knowing his password?
assuming i understand you correctly, you can use User substitution for that. Just create a user substitution for every user for the admin. Then the admin can act as the user and see what the user sees in terms of security constraints etc.
Do you mean that?
I would try to change the Logged in User ID stored in the session.
Yes, sounds good to me.
Thanks a lot