Data import add-on is not working in multitenant environment

Add-ons
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#1

Hi @mario
I am using your data import add-on in a multitenancy environment where I am using multitenancy add-on. It was working well before I added the multitenant add-on but it is not working anymore and not giving any exception. Here is what I get after the import wizard has completed the import process:
58%20AM

Thanks for your thoughts.

#2

hi,
i’ve never tried using it in this combination. If you can raise an issue with:

  • an example project
  • example import configuration
  • example import file (CSV e.g.)

then I can take a look into it.

Thanks & Bye

1 Like
#3

Hi @mario
I’m sorry for coming back after so long, but here is the demo app attached for your diagnosis.
This demo app has been using data import add -on alongwith multitenant add-on.

How to test:

  1. Create tenant (walmart) and tenant user (walmart-admin)
  2. Log-in as admin and try to import, everything will be fine (any excel file would be ok)

image

  1. Log-in as “walmart-admin” user, you will see something like this where the Entity field is inactive.

image

demo-cuba.zip (156.7 KB)
Thanks for a solution.

regards

#4

Hi @mortozakhan, I was able to do it by giving it permissions on the entities that you see in the picture

image

Regards,

Nelson F.

#5

Hi @nelsonflorez
Did you mean security permission to the logged-in user? Thanks for shedding more lights.

The entity might need to extend to tenant, did you try this?

#6

Did you mean security permission to the logged-in user? Thanks for shedding more lights…

Yes, those permissions were granted to the user’s role

The entity might need to extend to tenant, did you try this?

I didn’t do it because it was already an environment in production, but it’s all right to do the tests, I guess I wouldn’t have any problem.

1 Like
#7

Thanks @nelsonflorez

Hi @mario
If i want to extend those Entities to tenant users, do I also have to extend the screen? Thanks for shedding some suggestions.