Can not login to my app after cloud deployment

Support
#1

Hi All, I have developed an app using studio 6.10.1 with a trial subscription, it works fine in development env., but after deployment to Jelastic cloud, I can not login by admin user, I get message “Login Failed please contact system administrator”.
Any suggestions?

#2

Hi Ahmad,

It cannot be related to subscription.
Probably the application didn’t start properly. Look at the tomcat log output, there must be some exceptions.

1 Like
#3

Hi Konstantin, Thank you for your reply.
You are right, it was my fault, I was trying to load a logo image from absolute path, could you tell me how to load any image in my app and where (in which folder) to put it?

#4

Use work directory for example. When deployed to Tomcat it is mapped to tomcat/work/{app-name}.