I have purchased a licence last week, today I want to activate it in the Cuba Studio.
However, when I submit the key I get an “Activation Error” with “Activation failed” as message.
I am currently running Cuba Studio 6.2.8, is this an issue (since v6.3.1 is out)?
Does Cuba do log these things, and if so, where can I find them on macOS?
Thanks for the ultra quick reply!
Indeed it may be a proxy issue.
I have set the env JAVA_OPTS to
-Dhttp.proxyHost=myproxy.com -Dhttp.proxyPort=3000 -Dhttps.proxyHost=myproxy.com -Dhttps.proxyPort=3000
(the same proxy can be used both for http and https).
Nonetheless, I get the same error message.
im writing in this topic because we have the cuba version 6.4.1 and 6.4.2 (we try with both).
And with both we are unable to register the license key, we are using also a proxy in work computer and that could be the only reason because in home computer the registration is working.